Jombay>> Powering store managers in value fashion retail
For one of the largest value fashion retailers in the Middle East, this truth shaped their recent capability-building initiative. In a market where consumer expectations are evolving rapidly and competition is fierce, their store managers play a critical role in ensuring seamless operations and customer delight.
That’s why they partnered with Jombay to design a tailored Development Centre - one that not only evaluated functional strengths but also uncovered the potential of their store managers to take on bigger responsibilities.
What the Development Center process looked like:
- Blending rigor with relevance – The Development Centre combined a Situational Judgement Test (to capture real-world decision-making) and a Case Study Analysis (to evaluate structured thinking). These exercises were tailored to the reality of store management.
- Focused on what matters most – Store managers were assessed against four core competencies: Analytical Thinking, Customer Centricity, People Centricity & Collaboration, and Execution Excellence.
- Turning insights into action – The outcome wasn’t just individual clarity, but also stack ranks and summary insights that segmented managers into cohorts for targeted development tracks.
The Impact
The process gave store managers sharper awareness of their strengths and development areas, while enabling the organization to design focused capability-building tracks.
If you too are looking for partners in running a Development Journey for your team, feel free to reach out for a quick chat:)
