How Jombay is helping NSDL build the learning culture it always wanted

But they knew it had to be done right. Instead of jumping headfirst into a development program, they partnered with Jombay to first get a clear picture: Where do their people stand? What do they need to grow?

This insight-led approach set the foundation for a 2 year long project. After a successful run of Development Centres across levels in the first year, NSDL was ready. In Year 2, they took the leap - rolling out a hybrid development journey to reinforce learning, drive growth, and bring that learning culture to life.

How the experience unfolded

> Step 1: Anchoring insight in science
NSDL partnered with Jombay to run Development Centres across Assistant Managers, Managers, and Senior Managers, combining tools like personality assessments, simulation exercises, and executive interviews to anchor development needs in clarity and credibility.

> Step 2: Alignment to managerial essentials
Across all levels, competency frameworks emphasized core behaviors: Success Mindset, Leadership, and Communication & Influencing, ensuring assessments reflected what truly matters at NSDL.

> Step 3: Closing the loop with hybrid learning
In Year 2, we introduced development - combining an Instructor-Led Training session and digital learning modules - for all who completed the Development Centre.

What this shaped

This shift marked more than just program execution, it represented a cultural step forward. NSDL moved from reactive talent development to insight-led growth, giving their managers clarity on strengths, direction on development areas, and meaningful opportunities to translate learning into real behavioral change. With average learner ratings of 4.3–4.6 across sessions, participants confirmed the investment was worth it!

If you too are looking for partners in running a Development Centre or a Managerial Development Program for your team, feel free to reach out for a quick chat:)