“Was this you or your AI (assistant)?”
- And just like that - everything unraveled.
A team was presenting their quarterly updates. They had used AI tools to generate analysis, write summaries, and tighten the narrative.
Halfway through, a senior leader paused - “This says revenue grew because of the referral program… but didn’t we pause that last quarter?”
Turns out, the AI had pulled language from an earlier deck and “connected the dots” based on past inputs. The team hadn’t caught the mistake. They trusted the output and moved on.
It wasn’t the tech that failed. It was the blind trust in it.
In today’s AI-first world, this is where first-line managers will need to up their game. They can’t afford to be passive users of AI anymore. They need to know HOW it works, WHERE it fails, & also know HOW to guide their teams to use it well.
That’s exactly how our Winning Manager Program for first-line managers is different - it covers holistically the skills a people manager will need in an AI-powered world. Find out more about the program here.
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