Turning feedback into fuel: Helping Lighthouse Learning build next-gen leaders

'Feedback is the breakfast of champions.'

As one of India’s leading education groups, Lighthouse knew that to truly empower their AVPs, they needed more than chance; they needed perspective. Not just on where their leaders stood today, but where they could go next. That meant bringing together self-awareness and feedback from others to guide clear career paths.

That’s where Jombay stepped in, by crafting a comprehensive Development Centre that >

> Aligned with the four pillars of leadership at Lighthouse: Assessments were mapped to Personal Leadership, People Leadership, Performance Leadership, and Strategic Leadership for a balanced evaluation.

> Designed a hybrid assessment experience: By combining the 27 Echo Personality Assessment, Leadership Challenge Series, Behavioral Event Interviews, and a 360-Degree Feedback Survey, participants gained a well-rounded view of their leadership readiness, highlighting not just their strengths but also the perception gaps they needed to bridge.

> Delivered personalized & group-level insights: Each participant walked away with a targeted development report, while a 9-box model revealed the readiness landscape across the cohort for their leaders to see.

The result?

A cohort of AVPs with newfound clarity, a leadership pipeline that’s visible and actionable for the Lighthouse leadership, and a strong Net Promoter Score (NPS) of 9 reflecting the impact.

If you too are looking for partners in running a Development Center for your team, feel free to reach out for a quick chat:)