63% of managers feel their potential isn't being tapped. Credit Saison is changing that
Most of them feel ready. They feel that they just haven't been given the right opportunity.
Credit Saison, a fast-growing NBFC scaling across India, decided to change that feeling amongst their own teams. They also wanted their managers to move beyond day-to-day management and build capabilities needed to become more impactful in their roles.
How Jombay built a structured journey that combined assessment, learning, reflection, and application -
- Started with honest self-discovery: Participants completed a leadership survey and a day-in-the-life simulation - giving each manager a clear, honest picture of where they stand, and where they have room to grow.
- Turned insight into action: The findings didn't sit in a report. They fed into immersive 2-day interventions, group connects, and Individual Development Planning focused on Personal Leadership, People Leadership, Performance Leadership, and Strategic Leadership - so every participant left with a concrete sense of what to work on next.
- Gave leadership the full picture: Individual Reports and Stack Rankings gave Credit Saison's leadership team a clear, consistent view of how their managers are developing - across cities & across the whole cohort.
What this enabled:
The programme received an NPS of 9 - meaning participants didn't just show up. They left feeling it was genuinely worthwhile.
Managers walked away with a real understanding of their own strengths and blind spots, backed by data - not just a gut feel. For Credit Saison, the programme built a group of managers who now know what they're working towards and have a clear path to get there.
If you too are looking for partners in running a Development Centre for your team, feel free to reach out for a quick chat:)
