Identifying the best talent for leadership roles at a leading financial services company

How can you be confident you're selecting the best talent for leadership roles? And with so much on the line, what mistakes should you avoid to ensure strong and effective leadership?

The approach an organization takes to succession planning plays a critical role in determining its success. Research shows that up to 80% of business performance is driven by effective leadership. This makes it essential to identify and promote individuals with the right skills.

Airtel Payments Bank, (a leading Indian financial services company), sought a data-driven approach to identify top talent and strengthen their leadership pipeline and Jombay designed a tailored development center for them.

Here are the ways in which we were able to ensure strong and effective leadership pipeline :

> Centered around key capabilities: We designed the development center to discern key skills essential relevant for the leadership role at Airtel Payments Bank, including Project and Program Management, Stakeholder Management, Sales Strategy and Execution, Analytics, Build teams, Develop Talent & Self, Problem Solving and Executive Presence.

> Incorporating a unique blend of assessments: Participants underwent evaluations across personality, behavioral, and cognitive dimensions, providing a holistic view of their critical thinking, leadership capabilities, and overall potential.

> Delivering actionable insights: Comprehensive reports were generated, offering clear and objective data to support informed succession planning decisions.

The Outcome?

Airtel Payments Bank gained invaluable clarity on which direction their succession planning should take. The development center's success was evident with an exceptional Net Promoter Score (NPS) of 9 and a perfect 100% completion rate!

If you too are looking for partners in running a Development Center for your team, feel free to reach out for a quick chat:)