How Jombay is helping Newgen Software turn feedback into leadership insight
Newgen Software, a global provider of digital transformation across banking, insurance, government, and healthcare, partnered with Jombay to run a structured 360-degree feedback exercise for its managers & leaders. They wanted their managers & leaders to use this feedback to create a better understanding of their own areas of strength and development.
Here’s how the experience unfolded:
- Anchored to leadership capabilities that matter: The 360 survey was aligned to core competencies such as Leading Self, Leading Others, Accountability & Ownership, Customer Centricity, and Global Mindset - ensuring feedback reflected behaviors critical for success in a global digital enterprise.
- Designed for multi-perspective insight: Participants received feedback from multiple stakeholders, creating a well-rounded view of how they show up in everyday work situations - from collaboration and ownership to customer focus and global awareness.
- Built for data-driven talent conversations: Individual reports, stack ranks, and exercise summary insights provided leaders with a structured understanding of their strengths and of their development needs. This helped guide their career roadmap and developmental next steps.
What this enabled
The initiative gave Newgen Software a consistent and scalable way to understand leadership behaviors across its managers & leaders. By capturing insights across regions and levels, the organization strengthened its ability to support employee growth while grounding internal talent decisions in clear, structured feedback.
If you too are looking for partners in running a 360 Degree Feedback Survey for your team, feel free to reach out for a quick chat:)
